Terms of Service

Effective date: [TBD: launch date]

These terms are an agreement between you and Story Voice ("the site", "we", "us"; operated by [TBD: operator]). By creating an account or using any feature of the site that requires an account, you accept these terms.

1. The service

The site offers bedtime stories to read and listen to, plus paid AI-powered features: reading stories aloud in your own voice, writing new stories to your request, and downloading story audio. Features may change as the site is updated.

2. Accounts

• Accounts are only for adults aged 18 or over (parents or guardians);
• You must register with a real, valid email address, and you are responsible for all activity under your account;
• Keep your password safe. You bear any loss that results from your account being compromised through your own fault;
• One account per person. If you use multiple accounts, scripts or other technical means to claim an offer more than once, we may take back what you received and suspend the accounts.

3. Credits and billing

• The site charges in credits. Reading a story in your voice and writing a new story are priced by the length of the text. The price is shown live on the generate button, and the price shown at the time you generate is the one that applies.
• Reading and listening to the free stories never uses credits.
• If a generation fails, your credits are refunded in full automatically.
• We only sell one-time credit packs. There are no subscriptions and no automatic charges. Credits you buy never expire; they last until you use them.
• Payments are processed by Waffo (Waffo Pancake) as merchant of record. On the English site, prices are in US dollars and you can pay by card, Apple Pay or Google Pay; buyers in China can also pay with WeChat Pay. Waffo sends your receipt to the email address you pay with.
• Credits are an allowance for using the service. They cannot be withdrawn, transferred or exchanged for cash.
• We may change our prices. A change applies only to orders placed after it takes effect, never to completed transactions.

4. Voice cloning rules (please read)

When you use "Read in My Voice", you must meet all of these conditions:

1. The voice you record and clone is your own voice;
2. You must not record or upload anyone else's voice, including the voice of your spouse, relatives, children, public figures or any other third party;
3. You must not use the site to create voice content that impersonates a specific real person;
4. You must not use generated speech to fake an identity, run phone or online scams, fabricate evidence, get around voiceprint verification, or for any kind of deepfake that infringes the rights of others.

When you record, you read aloud a random sentence shown on the page, to confirm that it is really you. If we find or suspect a breach of this section, we may delete the recording and suspend the account without a refund, and you bear any legal liability that results. If we suffer a loss or face a third-party claim because of your conduct, you must compensate us.

5. Prohibited uses

You must not use the site to create or distribute:

• content that violates the laws and regulations of the People's Republic of China, or that endangers national security or social stability;
• obscene or pornographic content, or content related to violence, terrorism, gambling or drugs;
• content that insults or defames current or former leaders of the People's Republic of China or their relatives;
• content that insults or defames others, or infringes their rights to reputation, likeness, voice or privacy;
• content that infringes copyright, trademarks or other intellectual property rights;
• content used for fraud, harassment, intimidation or spreading false information;
• content unsuitable for children.

The full content rules, how we moderate, how to report a problem and how violations are handled are set out in the Acceptable Use Policy, which is part of these terms.

Text you submit is checked automatically before generation, and some of it is sent to the third-party model providers that do the computing for the site. Text that fails the check is not generated, and no credits are deducted. The check cannot guarantee that it will catch every violation; you remain responsible for what you submit. Accounts that trigger the rules repeatedly are temporarily restricted.

We reserve the right to delete content, or to suspend or terminate an account, without prior notice when we receive a report or find a violation ourselves.

6. Ownership and permitted use

• Story text and our narrations: our stories are retold by us from public-domain originals. The retold text, the illustrations and the narration audio we generate belong to us. You may read and listen to them free of charge on the site for personal and family use. You may not republish them, compile them into a publication, or put them on other platforms without our permission.
• Audio generated in your voice: for personal and family use, and you may share it with family and friends. Please do not use it for commercial publishing, upload it to audio platforms, or use it for any other commercial purpose.
• New stories you generate: you may use them for personal and family use.
• Your recordings belong to you. You grant us the permission needed to process them in order to provide the service (including sending them to third-party providers for processing). This permission ends when you delete the recording.

7. Refunds

• First-order satisfaction guarantee: for your first payment on the site (except the Taster pack), if you ask within 7 days of paying and have used no more than 100 credits, you get a full refund, with no reason needed. The credits from that order are taken back with the refund;
• If you cannot use the site because of a technical fault on our side that we cannot fix within a reasonable time, you may ask for a refund;
• Apart from the first-order satisfaction guarantee, credits that have been used are not refunded;
• To ask for a refund, open a ticket under "Settings → Support" or contact 【待定：联系邮箱】, giving your order number and the reason.

8. Changes to and interruptions of the service

The site may be paused or interrupted for maintenance, upgrades, failures at third-party providers, force majeure or other reasons. We will try to give notice in advance, but we are not liable for losses caused by an interruption. You may ask for unused credits affected by an interruption to be carried over or refunded.

The site relies on third-party AI providers for computing. The number of "Read in My Voice" readings is limited by our provider, with a monthly cap; when the cap is reached, the feature is paused for the rest of the month and no credits are deducted. If a provider changes its policies, raises its prices or stops its service, we may adjust our features or prices accordingly.

9. Disclaimers and limitation of liability

• The site is provided "as is". We do not guarantee that generated results will fully meet your expectations, or that the service will be uninterrupted or free of errors;
• AI narration may mispronounce words or pause unnaturally, and a cloned voice will differ from your real voice;
• AI-generated labels: audio files generated by the site carry a built-in AI-generated label in their metadata (an implicit label). When you share generated content, you must add an explicit label yourself as required by the PRC Measures for Labeling AI-Generated and Synthetic Content (《人工智能生成合成内容标识办法》) and by the platform where you post it. You must not remove or alter the implicit label in the file, and you are responsible for any consequences of not labeling. As required by these rules, we keep generation records for at least six months;
• To the fullest extent permitted by law, our total liability to you will not exceed the total amount you actually paid us in the 12 months before the claim;
• We are not liable for indirect losses, loss of profits, loss of data or loss of goodwill.

10. Changes to these terms

We may revise these terms. We will announce significant changes on the site or by email. If you keep using the site after a change, you accept the revised terms. If you do not accept them, please stop using the site; you may ask us to close your account.

11. Governing law and disputes

These terms are governed by the laws of the People's Republic of China. Any dispute arising from these terms should first be settled through friendly negotiation. If negotiation fails, either party may bring a lawsuit before the competent people's court at the place where the operator is located.

12. Contact

【待定：联系邮箱】